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Shipping Policy
Last updated on December 02, 2025
At Artistic Chikankari, we aim to deliver your handcrafted products safely and on time. This Shipping Policy explains how and when your orders are processed, shipped, and delivered.
Order Processing Time
- All orders are processed within 8-10 business days after the order is placed.
- Processing time may vary depending on:
- Order volume
- Product availability
- Handcrafted or made-to-order items
- Orders are not processed on Sundays or public holidays.
Shipping & Delivery Time
After your order is processed, it is dispatched via our trusted courier partners. Typical delivery timelines:
- Metros & Tier-1 Cities: 3–6 days
- Tier-2 & Tier-3 Cities: 5–9 days
- Remote/Interior Locations: 7–12 days
Shipping Charges
- Shipping charges (if any) will be displayed at checkout before payment.
- We may offer free shipping on special promotions, coupons, or minimum order thresholds.
Order Tracking
- Once your order is dispatched, you will receive a tracking link via SMS/Email/WhatsApp.
- You can track the real-time status of your shipment until delivery.
Address & Delivery Issues
Please ensure that your shipping address is accurate and complete. We are not responsible for delays or failed delivery due to:
- Incorrect or incomplete address
- Recipient not available
- Courier unable to contact the customer
- Refusal to accept delivery
Delayed or Lost Shipments
- If your package is significantly delayed beyond the expected timeline, please contact us.
- We will coordinate with the courier partner and provide you with updates.
- In cases of lost shipments, we will issue a replacement or refund after courier verification.
International Shipping
- We offer international shipping with following conditions:
- Delivery charges and timelines vary by country.
- Customs duties, taxes, and import fees must be borne by the customer.
Damaged Packages
If the package appears tampered with or damaged at the time of delivery:
- Please take photos and video immediately.
- Do not accept the package, OR accept it under observation.
- Contact us within 24–48 hours with the visuals and order details.
Need help?
Contact us at artistichikankari@gmail.com or call us at +91 8840 337 851 for questions related to our shipping policy.