Terms & Conditions

Last updated on December 02, 2025

Welcome to Artistic Chikankari (“we”, “us”, “our”). By accessing or using the website https://artisticchikankari.com (the “Website”) and placing orders with us, you (“you”, “user”, “customer”) agree to be bound by these Terms & Conditions (“Terms”) and our Privacy Policy. If you do not agree to these Terms, please do not use the Website.

Definitions

“Products” mean any clothing, garments, accessories or other items offered for sale on the Website.
“Order” means your request to purchase Products via the Website.
“Services” refers to browsing, ordering, payment, shipping, returns or any other functionality provided on the Website.

Acceptance of Terms

By browsing or placing an Order on the Website, you acknowledge that you have read, understood, and accepted these Terms (and our Privacy Policy).
These Terms apply to all users, whether registered or not, and to all Orders placed.

Age & Legal Capacity

You confirm that you are at least 18 years old and have the legal capacity to enter into binding contracts under applicable law.

Use of Website & User Responsibilities

You agree to provide accurate, current, and complete information when placing an Order (name, address, contact, payment details, etc.).
You are responsible for maintaining the confidentiality of your account (if applicable) and password.
You agree not to misuse the Website — e.g., no fraudulent activity, no hacking attempts, no interference with operations, no spamming or unlawful content upload.

Intellectual Property

All content on the Website — including text, images, graphics, product photos, logos, designs — is the property of Artistic Chikankari (or licensors) and is protected by copyright, trademark and other intellectual-property laws.
You may view and download content only for your personal, non-commercial use. You may not reproduce, distribute, sell, modify, or create derivative works without prior written permission from us.

Orders, Pricing & Payment

All Orders are subject to acceptance by us. We reserve the right to refuse or cancel any Order at our discretion — e.g., due to stock unavailability, pricing/description error, or other reasons.
Prices shown on the Website are in Indian Rupees (₹) unless otherwise specified. Payment methods accepted will be as displayed on the Website (e.g., card, UPI, net banking, etc.).
We will notify you if we cannot accept your Order; in that case you will not be charged.

Shipping, Delivery, Returns & Refunds

After we accept your Order, we will process and ship it to the address you provide. Delivery time and shipping policies (e.g., cost, courier partners) will be as described on the Website.
Because products (e.g., chikankari garments) are often handcrafted or made-to-order, there may be slight variations. We strive for quality and accuracy, but small deviations in color, pattern or size may occur.
Returns or refunds — if offered — will follow the policy as described on our Website. For example, we may only accept returns for damaged or defective items (if we choose to do so). Customers must contact us within a specified time after delivery with photos and order details.

Disclaimer & Limitation of Liability

The Website and all Products are provided on an “as is” and “as available” basis. We make no warranties, express or implied, about the quality, suitability, accuracy or fitness for a particular purpose of any Products.
To the fullest extent permitted by law, Artistic Chikankari will not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the Website or Products — including loss of profits, data, goodwill or other intangible losses.
We are not liable for delays or failures in delivery caused by events beyond our control (e.g., courier delays, address errors, natural events, customs where applicable).

User-Generated Content & Reviews (if applicable)

If the Website allows you to post reviews, comments or other content: by posting you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, publish or display such content. The views expressed are yours and do not reflect our views or opinions. We reserve the right to remove any content that is offensive, defamatory, unlawful, or violates these Terms.
You represent that any content you post does not infringe third-party rights (copyright, trademark, privacy) and is not defamatory or unlawful.

Changes to Terms or Website

We reserve the right to modify, suspend or discontinue the Website (or any part of it), temporarily or permanently, with or without notice.
We may modify these Terms at any time. When we do, we will update the “Last Updated” date at the top. Your continued use of the Website after changes constitutes acceptance of the new Terms.

Governing Law & Dispute Resolution

These Terms are governed by the laws of India. Any disputes arising from or relating to these Terms or your use of the Website will be subject to the exclusive jurisdiction of the competent courts in [Insert Jurisdiction — e.g., city of your registered business or “Delhi, India”].
If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in effect.

Contact Information

If you have any queries, complaints, or need support, you can contact us through:

Email: artistichikankari@gmail.com
Phone/WhatsApp: +91 8840 337 851

Relationship with Privacy

These Terms work together with our Privacy Policy. By using the Website, you also agree to how we collect, use, store, and share your personal information (name, contact, address, payment info, order history, browsing data, cookies, etc.). Your personal data will be used to process orders, communicate with you, fulfil deliveries, and — if you consent — for marketing or other legitimate business purposes. We treat your data with confidentiality and safeguard it, as described in our Privacy Policy.